From Ticket to Trust: How AI-Augmented Support Becomes Your Most Powerful CX Engine

Thursday, June 11, 2026 11:45 AM to 12:15 PM · 30 min. (Europe/London)

👑 VisionAIres

Information

Companies earning loyalty and revenue gains through excellence in customer experience - didn’t just add AI to their support queue. They succeed by redesigning support as a strategic layer across the entire customer journey.
In this session, you’ll discover how human expertise and AI are combined to move beyond reactive issue resolution - toward a model where support actively protects revenue, accelerates expansion, and feeds product development with real-time customer intelligence.
You'll walk away with a clear picture of how to redesign the handoffs between support, product, and operations so AI stops being a bolt-on and starts being the connective tissue that spots churn risk earlier, closes the loop faster, and surfaces the signals that shape what you build next.

Zone Colour

Blue

Pass Type

VIP All Access

Formats

Workshop

Content Focus

Strategy